Privacy Policy
Effective Date: 01/01/2025
1. Information We Collect
We may collect and process the following data about you:
- Personal identification information (e.g. name, date of birth, address, phone number, email)
- Medical history and relevant health information (for treatment suitability and safety)
- Payment information (processed securely through our payment provider)
- Appointment history and client preferences
- Photographs (with consent) for treatment documentation and marketing (if agreed)
2. How We Use Your Information
Your information is used for:
- Booking and managing appointments
- Conducting treatments safely and effectively
- Processing payments and deposits
- Sending appointment reminders and relevant updates
- Marketing communications (with your consent)
- Complying with legal obligations
3. How Your Information is Stored
All data is stored securely either electronically with password protection or in secure filing systems. Only authorised staff members have access to your information.
4. Sharing Your Information
We will never sell or lease your personal information. Your information may be shared with:
- Payment processing platforms (e.g. Stripe, Square)
- Medical professionals (only where necessary and with your consent)
- Regulators or legal authorities when required by law
5. Your Rights
Under UK GDPR, you have the right to:
- Access the information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data (unless legally required to retain it)
- Withdraw consent for marketing at any time
To exercise your rights, please contact us at: [email protected] or +44 7737344269
